We build reporting into our solutions to ensure program objectives and service level agreements (SLAs) are achieved. We maniacally measure and track key performance indicators (KPIs) to ensure measurable results and operational effectiveness/efficiencies across the entire service value chain. We apply reporting disciplines and capabilities to understand the details, summarize trends, draw conclusions/insight and drive fact-based decision making.

Client and Program Reviews                                            

• Quarterly business reviews                       
• Quarterly supplier reviews
• Monthly status reviews
• Weekly program performance report  

24/7 Online Client Dashboard

• Forecast vs. actual
• Service level by item or customer
• Secure web access
• Inventory management
• Order fulfillment
• Obsolete material
• Stocking decision review

Automated Business Notifications

• Reorder alerts for low inventory
• Post shipping email messages with tracking information

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